FAQs
Emirates Go Transports provides safe, reliable, and affordable cab services for seamless travel.
Faq's
General frequently asked questions
Here, we have compiled answers to some of the most commonly asked questions to help you find the information you need quickly. Whether you are looking for details about our services, policies, or general inquiries, this section provides clear and concise responses.
You can book your ride easily through our website or by contacting us via WhatsApp or phone.
Simply enter your pickup and drop-off locations, select your preferred time, and confirm your
booking.
You can choose your preferred pickup time while booking. We recommend selecting a time that
allows for smooth travel.
Transfer time depends on traffic and your pickup/drop-off locations. Contact us for an estimated
duration.
We recommend booking at least a few hours in advance to ensure availability
Provide the complete address, including landmarks if necessary, for a smooth pickup experience. If
you will provide the exact Pin Location through WhatsApp or google location it will be easy for our
driver to navigate the location.
Select the round-trip option while booking or contact us directly for assistance.
You’ll receive a confirmation message via WhatsApp or email after booking.
Yes, child seats are available upon request.
Choose between shared or private transfers based on your preference and budget.
We use well-maintained, comfortable sedans for transfers
Our vehicles accommodate up to 3 passengers comfortably.
Inform us in advance so we can arrange a suitable vehicle.
Let us know, and we will do our best to accommodate the change.
Yes, we provide door-to-door service.
For minor changes, let us know in advance. Additional charges may apply for significant detours.
Yes, but inform us in advance to ensure a pet-friendly ride.
Payment can be made online or in cash to the driver.
We accept AED (UAE Dirham).
You can pay via cash, bank transfer, or online payment (where available).
Yes, we use secure payment methods.
A grace period is included; additional waiting time may be charged.
Prices may vary based on peak hours and demand.
Contact us for assistance with any payment-related concerns.
Your driver will contact you before arrival and meet you at the agreed pickup location.
You will receive the driver’s contact details before your trip.
We confirm all bookings and provide driver details before the ride.
Our drivers communicate in Hindi/Urdu and English.
Call the driver directly or contact our support team for assistance.
Contact us in advance to modify your booking.
Cancellations should be made at least a few hours before the pickup time.
We offer free cancellation within a specified period. Last-minute cancellations may incur a fee.
